Revolutionizing Clean Spaces Through Trust and Technology
Connecting homeowners with verified cleaning professionals across your region. Built on transparency, powered by excellence.
Our Mission & Core Values
We're building more than a marketplace—we're creating a community where quality meets convenience, and trust is the foundation.
Excellence in Every Clean
At Turno, we believe every space deserves professional care. Our platform connects you with thoroughly vetted cleaning professionals who share our commitment to quality, reliability, and customer satisfaction. We're transforming the cleaning industry one job at a time.
Trust & Safety
Every cleaner undergoes rigorous background checks, verification, and training to ensure your peace of mind.
Customer Care
Your satisfaction is our priority. We provide 24/7 support and guarantee quality on every job.
Fair Pay
Transparent pricing with no hidden fees. Cleaners receive competitive compensation and timely payments.
Sustainability
We promote eco-friendly cleaning practices and sustainable solutions for a healthier planet.
Our Journey
From humble beginnings to serving thousands of homes and businesses across the region.
Company Founded
Turno was born from a simple vision: connecting people who need cleaning services with professionals who deliver exceptional results. Started in a small office with just three team members.
Verification System Launched
Implemented comprehensive background checks and verification process to ensure every cleaner meets our rigorous safety and quality standards. This became the foundation of trust on our platform.
Platform Goes Live
Officially launched our web and mobile platforms, making it easy for clients to post jobs and cleaners to find work. Completed first 1,000 jobs in the initial three months.
Regional Expansion
Expanded service coverage to 15 major cities and surrounding areas. Onboarded 5,000+ verified cleaners to meet growing demand across diverse markets.
Coverage Milestone
Achieved nationwide coverage with 10,000+ verified cleaners serving over 50 regions. Celebrated 500,000 successful jobs completed with a 98% satisfaction rate.
The Future of Clean
Continuing innovation with AI-powered matching, expanded service offerings, international expansion, and enhanced cleaner benefits. Join us as we shape the future of professional cleaning.
Meet Our Team
The passionate people behind Turno, dedicated to transforming the cleaning industry.
Sarah Chen
Chief Executive Officer
Former tech executive with 15 years experience scaling platforms. Sarah founded Turno to bring transparency and trust to the cleaning services industry.
Marcus Johnson
Chief Operations Officer
Operations expert specializing in marketplace logistics and quality assurance systems.
Elena Rodriguez
Head of Cleaner Success
Dedicated to empowering cleaners with training, resources, and career growth opportunities. Elena ensures every professional on our platform thrives.
David Park
Chief Technology Officer
Software architect building scalable, secure systems that power seamless connections.
Amanda Foster
Head of Customer Experience
Customer advocate with a passion for exceptional service. Amanda leads our support team to deliver world-class experiences for every client.
James Wilson
Safety & Compliance Director
Ensures rigorous verification standards and maintains platform safety protocols.
Maya Patel
Marketing Director
Creative strategist connecting our brand with communities nationwide. Maya's campaigns highlight the real stories behind every clean home.
Chris Martinez
Product Manager
Drives product innovation and user-centric design for both mobile and web platforms.
Where We Serve
Turno connects clients and cleaners across major metropolitan areas and surrounding regions.
Expanding Soon
We're constantly growing our service areas. Don't see your region? Request coverage and be the first to know when Turno arrives in your area.
Interactive coverage map displaying active service regions across North America
What People Say About Us
Real stories from clients and cleaners who trust Turno every day.
"Turno has been a game-changer for my Airbnb business. I can schedule turnover cleanings with confidence, and the cleaners are always professional and thorough. The platform makes everything so easy!"
"I've been cleaning professionally for 8 years, and Turno has given me the flexibility I always wanted. I can choose jobs near my home, set my own schedule, and the pay is always on time. The verification process made me feel valued and safe."
"As a busy professional, I needed a reliable cleaning service for my condo. Turno connected me with an amazing cleaner who understands exactly what I need. Booking is seamless!"
"The transparency and fair pay model drew me to Turno. I know exactly what I'm earning before accepting a job, and clients appreciate my attention to detail. This platform treats cleaners with respect."
Trust & Safety
"I manage multiple properties and Turno has simplified my life. The cleaners are reliable, the pricing is transparent, and I can track everything from one dashboard. Highly recommend!"
Frequently Asked Questions
Find answers to common questions about safety, verification, and our platform.
How does Turno verify cleaners?
Every cleaner goes through a comprehensive verification process including background checks, ID verification, and reference validation. We verify employment history, conduct criminal background screenings, and ensure all cleaners meet our professional standards before they can accept jobs on the platform.
Is payment secure on the platform?
Yes, all payments are processed through our secure payment gateway with bank-level encryption. Clients pay through the platform, and cleaners receive payment within 24-48 hours after job completion. We never share your financial information with other users.
What happens if I need to cancel a job?
We understand that plans change. You can cancel a job up to 24 hours before the scheduled time without penalty. Cancellations within 24 hours may incur a small fee to compensate the cleaner for their reserved time. Emergency cancellations are handled case-by-case by our support team.
How do you ensure quality of service?
Quality is our priority. Clients rate cleaners after each job, and we monitor these ratings closely. Cleaners with consistently low ratings receive additional training or may be removed from the platform. We also have a satisfaction guarantee—if you're not happy with the service, we'll make it right.
What if something gets damaged during cleaning?
All cleaners on Turno are covered by our insurance policy for accidental damage. Report any incidents within 24 hours through the platform, and our claims team will work with you to resolve the issue fairly and quickly.
Can I request the same cleaner for recurring jobs?
Absolutely! Once you find a cleaner you love, you can request them for all your future jobs. Many of our clients build long-term relationships with their preferred cleaners through our recurring booking feature.
Ready to Join Turno?
Whether you're looking for professional cleaning services or want to start earning as a cleaner, Turno makes it easy.
For Clients
Post your cleaning job in minutes and connect with verified professionals in your area.
For Cleaners
Set your schedule, choose your jobs, and earn competitive pay with fair, transparent pricing.
