Book Trusted Cleaners On Your Schedule

All cleaners on Turno undergo comprehensive background checks, identity verification, and skills assessments before joining the platform. We also maintain a transparent review system where clients rate each job, ensuring only the best professionals continue to receive bookings.

We accept all major credit cards (Visa, Mastercard, American Express), debit cards, and digital payment methods. Payment is processed securely through our platform after job completion, with funds held in escrow until you confirm satisfaction with the service.

Yes! When you book a recurring cleaning subscription, we prioritize matching you with the same cleaner each time. This helps build familiarity and trust. If your preferred cleaner is unavailable, we'll match you with another highly-rated professional in your area.

Your satisfaction is our priority. If you're not happy with the service, contact our support team within 24 hours of job completion. We'll arrange for the cleaner to return and address any issues at no extra charge, or provide a partial/full refund based on the situation.

Cleaners receive payment within 48 hours of job completion via direct deposit to their bank account. Our transparent pricing model ensures cleaners receive 80% of the job payment, with Turno retaining 20% as a platform fee to cover insurance, support, and payment processing.

Most cleaners bring their own basic supplies and equipment. However, when posting a job, you can specify whether you'll provide supplies or if the cleaner should bring everything. If you have preferred products or specific requirements, just note that in the job description.